Procend Group
Our Partnership

Your Simpro Optimisation Specialists

Making Simpro Work For You. Trust Our Process.

Discuss Your Simpro RequirementsVisit Results Group (opens in a new tab)
Results Group website (opens in a new tab)
About Results Group

Meet Results Group.

  • Simpro Registered Partner
  • 2025 Solution Specialist Award Winner

Results Group is a New Zealand-based Simpro Registered Partner specialising in Operational Enablement, helping trade, maintenance and field service businesses get more from their Simpro systems.

Their approach goes beyond traditional software training. By understanding how a business operates, Results Group helps build, configure and align Simpro around its workflows, before enabling teams to use the platform effectively.

With international delivery experience and recognition as a 2025 Simpro Solution Specialist Award Winner, Results Group supports both businesses implementing Simpro for the first time and established users looking to improve their existing systems.

Local expertise. Specialist Simpro delivery.

Through our partnership, Procend Group combines its UK-based business understanding and consultancy experience with Results Group's specialist expertise, established delivery processes and international capabilities.

How We Work Together

When you enquire through Procend, we'll take the time to understand your business, existing processes and what you're looking to achieve.

Where Results Group's specialist Simpro services are the right fit, we'll introduce you to their team. Results Group manages its own proposals, customer agreements and project delivery, with Procend able to work alongside them to provide UK-based consultancy and project support as part of the agreed engagement.

Results Group Simpro workflow: enquire, quote, plan, schedule, field, complete and invoice, connected through Simpro to workflow and automation, mobile and field, assets and maintenance, financials and reporting, and insights and decisions. Shown alongside Results Group's Simpro credential badges.

Operational Enablement.

Results Group works with Simpro customers at two important points: when a business has selected Simpro and needs the platform built correctly from the start; and when an existing Simpro environment no longer reflects the way the business actually operates.

The objective is not simply to teach Simpro. It is to understand the business first, then build or correct the platform around operational reality and enable the people who use it.

Choose your starting point.

New to Simpro

Build It Right From the Start

Once the decision to use Simpro has been made, the platform still needs to be structured around how work actually moves through the business. Results Group works with the business to understand that operating flow, then builds, populates, configures and structures Simpro before Operational Enablement Training is delivered in the aligned environment.

  • Understand the business, roles and workflow before configuration.
  • Build and populate the operational foundation around the way work is actually delivered.
  • Structure quoting, jobs, scheduling, labour, financial flow, security and mobility correctly from the beginning.
  • Deliver Operational Enablement Training in the environment the team will actually use.
Already using Simpro

Make It Work Better

Businesses change. Service lines expand. Teams change. Workflows shift. Simpro may still be operating from a structure designed for an earlier stage of the business.

The Results Group Simpro Health Check (opens in a new tab) establishes where the current setup supports the operation, where it works against it and what needs to change. From there, Results Group can correct and restructure the platform, remove unnecessary workarounds and enable the team to operate through Simpro with greater consistency and control.

  • Complimentary Simpro Health Check to establish the current operational position.
  • Identify workarounds, configuration gaps and areas where the system no longer fits the business.
  • Correct or restructure workflows and platform settings where required.
  • Reinforce the aligned environment through Operational Enablement Training and specialist capability as required.

Who Results Group works with.

Results Group supports trade, maintenance and field service businesses operating through Simpro across the industries Simpro itself serves:

  • Electrical
  • Plumbing
  • HVAC
  • Security
  • Fire Protection
  • Data
  • Solar
  • Landscaping
  • Facilities Management
  • Multitrade
  • Cleaning Services
  • Construction
  • Gas
  • A/V Automation
  • Refrigeration
  • Mechanical Systems
  • Maintenance Services
  • Elevator Service
  • Pest Control
  • Pool Service
  • Commercial Kitchen Equipment Service

From straightforward service operations through to technically sophisticated, multi-division and compliance-driven businesses.

Credentials

Results Group credentials

Results Group is a Simpro Registered Partner and was recognised as a Simpro Solution Specialist Award Winner in 2025.

Results Group supports Simpro-powered businesses across New Zealand, Australia, the United Kingdom, the United States and Canada.

Advanced capability

Advanced capability where required

Once the core platform is aligned, Results Group can develop additional capability where it is operationally justified, including:

  • Reporting & Business Intelligence
  • Digital Forms
  • Data Feeds
  • Maintenance Planner & asset workflows
  • Pre-Builds
  • Forms customisation
  • Other specialist Simpro capability

Start a conversation.

Whether you are preparing to introduce Simpro or need to improve an existing environment, the first step is an introductory discussion to understand your business and the operational outcome you are seeking.

Procend Group is your UK-based point of contact for the Results Group partnership. Submit an enquiry to start the conversation.

Discuss Your Simpro RequirementsVisit Results Group (opens in a new tab)

Frequently asked questions.

Who is Results Group?

Results Group is the public operating brand of Results Group Limited, a New Zealand-based Simpro Operational Enablement specialist.

What does Results Group do?

Results Group works with new and existing Simpro customers to understand how the business operates, build or correct the platform around those workflows, and enable the people who use it.

Is Results Group a Simpro Partner?

Yes. Results Group is a Simpro Registered Partner and a Simpro Solution Specialist Award Winner 2025.

Does Results Group work with both new and existing Simpro customers?

Yes. New Simpro customers are supported to build the platform correctly from the start. Existing customers can begin with a Simpro Health Check to identify where the current setup no longer reflects operational reality.

Does Results Group only provide training?

No. Training is one part of the process. Results Group first understands the business, then builds or corrects the Simpro platform around operational reality before delivering Operational Enablement Training and specialist capability where required.

Who supports Results Group clients in the UK?

Procend Group provides the UK-based relationship and initial business understanding, working in partnership with Results Group, which manages its own specialist Simpro engagements.

How does the partnership with Procend work?

Your first conversation is with Procend. We discuss your requirements and wider business needs, and where Results Group's specialist Simpro services are the right fit, we explain the partnership and introduce you with your agreement. Results Group then provides its own proposal, contract, invoicing and specialist delivery, with Procend involved as a UK-based consultant where agreed.